We know you’re excited to see Nomikus come off the production line. We can’t wait either. Unfortunately, designing and manufacturing a new product is not as predictable as we would like. We were ravenously heading towards the finish line and got blocked by red tape.
While Nomiku passed 100% of the ETL testing, as we reported before, the documentation we submitted in April was not thoroughly reviewed by the testing agency until recently. While we passed the tests, we needed to make a modification to our power PCB to meet the written requirements. This required weeks of 4-party talks where we convinced the factory and their vendor to make things in compliance with the requirements of the testing facility. Our original shipping announcement was based on the fact that we thought we could ship by passing our testing and unfortunately that is not enough. While we believe we’re back on track, we won’t have complete confidence for another two weeks until we receive our full ETL certification in writing. This means the Nomiku will be on your doorsteps in the fall instead of in August. We will update you on a more solid shipping timeline just as soon as it becomes more clear.
One of the changes on the PCBs we needed to make to satisfy the underwriters was to drop the official support for higher voltages from the ETL (US and Canada) certified boards. They will be rated just to 120V instead of 120V-240V, although the board design will not change. For international travellers, you may prefer the CE version, which should still be rated with the full voltage range of 120V-240V.
We’ve been training our line and testing our builds rigorously at our factory and our results have been positive. There have been much progress made in regards to assembly that will increase the lifetime of your Nomiku. Our on-going temperature stability testing has yielded fantastic results. You can see below some of the data on temperature stability at 73 degrees C and on temperature convergence to 80 degrees C. We’ve seen similar data over the full range temperatures, and we’re working on collecting more long-term data.
Thank you for standing behind us through this process and we are sorry to disappoint you with this news. Please let us know if you have any questions by leaving a comment or emailing us at [email protected] We also regularly update on Facebook and our blog to save your inboxes.
Lisa, Abe, and Bam