Hello Backers,Thomas Jefferson said, “Delay is preferable to error,” and we couldn’t agree more. All of us here refuse to deliver an inferior or flawed product to you — even if that means we need to add a few weeks or more to the schedule.
Simply put, we had hoped and aggressively pursued putting the Nomiku in your hands by March, but a new engineering/design “speed bump” will delay us into April/May. We are sorry about this and disappointed (and borderline devastated) that it happened and know you probably are too. We’re back in the US for Chinese New Year (factory’s closed), and we’ll know exactly when the new delivery schedule is after we return in March.
We tried everything to avoid problems like this. We even hit the production line ourselves when there was a shortage of workers due to Chinese New Year to help produce Nomikus for testing faster. This also allowed us to quickly troubleshoot different problems in the assembly process and gave us insight for design changes that will make the process easier. And yet we still could not prevent this delay.
What happened? It was all about making sure the Nomiku is built to last. Analysis of our long-term verification testing found steam is not consistently sealed out of our motor system and thus the motor starts to rust even with the main body completely sealed. Enough steam gets in along the shaft that the motor’s life is limited far beyond what we consider acceptable.
We’ve been brainstorming with our partners at D2M in Mountain View to find a quick and effective solution, and we feel like we’ve got one. We’re currently testing it and sourcing new parts.
This issue is our only remaining design/engineering issue. The Nomiku is working perfectly otherwise. The design is prepared for UL and has gone through a preliminary exam, and our assembly process is coming together nicely. We’ve been cooking with the test Nomikus for a while now, and they produce amazing results.
Also, we’ve been working on a solution for Canadian backers — a sweet brass heatsink!
We can’t wait to get it into your hands so we can see what you will cook!
Thank you for your patience and support,
Lisa, Abe, and Bam